How long will it take to get my order?
Will I get a tracking number for my order?
Of course! After your personalized item has been made and shipped out, you will be updated with a tracking number for your order.
How will my item be packed?
Your unique personalized piece will be shipped safely in our Esmae jewelry box.
Do you ship internationally?
We currently only ship within the U.S.
Do you accept returns?
Since all of our jewelry are personalized and made to order, all sales are final. Orders cannot be cancelled or altered after submitted, and cannot be returned. Shipping costs are non-refundable.
I have problem, who do I contact?
If you have any questions, please contact us at email@example.com.